• The accommodation offered with this package covers the boutique and 4-star hotels. If you wish to include a higher-quality hotel, we offer two more options:

OPTION 1: We can upgrade your hotel at an additional cost. This cost will be added to the total tour price of the standard package tour.

OPTION 2: You can arrange your own accommodation on the tour as per your preference. We can offer a new package tour price without including the cost of hotel accommodation. If Option 2 is preferred, all services as part of the package tour will be provided except for hotel accommodation.

Please let us know the option you prefer at the time the tour request is made so that we can price the tour accordingly. If no change in hotels is needed and you wish to proceed with the hotels highlighted in our package tour at the quoted tour price then you may book the tour directly online.

How to book and pay in cash:

• Booking of the priced package and daily tours: To book the tour you like, fill in the pre-request form on the page and send it to us, if it is a priced package you want to reserve, we will contact you immediately with the details of the payment rules are explained, and we will share the payment information with you after we inform you.
• Booking of not-priced packages and daily tours: If you choose a tour that has not yet been priced when your request reaches us, the necessary updates will be made to the tour package you have chosen accordingly date you have provided and will be shared with the you after pricing. We will present it for your confirmation. .
• When a priced tour request is made by the customer and reaches us from the reservation form, a response is made immediately and the payment information of the payment rules is shared, when the package is confirmed by the customer, we always request a 30% advance payment to confirm the requested package booking. We send details of the money transfer with Western Union or bank transfer (western union is recommended), we request from customers a 30% ____€/$ advance payment of the whole amount of ____€/$ and a copy/copies of the participant's passport for the required bookings. When we have received the advance payment, the tour package will be confirmed, and the balance payment ____€/$ will be paid to us in cash when customers arrive in Istanbul.

How to book and pay in cash:

• If you are ordering to reserve a priced tour package payment deposit form has to be filled out with all the requested details. These details include the client’s full names as they appear on their passports. Once the form is fully and legibly filled out and signed by the clients indicating agreement and adherence to our company policies, it will have to be sent to us by the clients to authorize Turkey_Tours_Istanbul to proceed with tour booking and charge the clients credit card or debit card. Or Or we can provide an online payment link that will be sent up to the amount to be paid, you can pay directly from your credit card!
• A 30% deposit is required on the total tour price to reserve the tour and obtain tour confirmation. The remaining balance on the total tour price can be paid in cash upon arrival in Istanbul. A credit card or a debit card may also be used to pay the remaining balance. However, an additional bank processing fee of 19% on the remaining balance will have to be paid by the clients. If applicable, domestic flight/bus tickets will only be purchased after a deposit has been made on the total tour amount.
• Please note that per the written itinerary some tours may require full payment at the time of booking which can be made using a credit card.

Cancellation / Refund Policy:

• If tour cancellation is 5 or more business days prior to the start of the tour, a refund will be made of the total paid amount except the cost of the domestic flight and/or bus tickets. Any time after a deposit or full payment form has been signed or tour has been booked online by clients and received by Turkeytoursistanbul.com, domestic flight and /or bus tickets will NOT BE REFUNDED.
• If tour cancellation is within 5 business days of the start of the tour, a refund will be made of the total paid amount except the cost of the domestic flight and/or bus tickets and the cost of a first-night hotel stay. The cost of the domestic flight and /or bus tickets and the first-night hotel stay will NOT BE REFUNDED.
• If cancelled within 48 hours of the start of any tour, NO REFUNDS will be made to clients by Turkeytoursistanbul.com.

Administration Fee:

• For ALL cancellations a non-refundable administration fee of 10% of the total tour package price per person will be charged. This low fee is to cover the costs of administering your reservation and will be applied to all cancellations processed regardless of the tour start date.

IMPORTANT:

• The administration fee is in addition to the cancellation/refund policy charges described under the Cancellation / Refund Policy section above.

Special Notes:

• In order to protect your personal property, please bring any valuable items with you at all times. Please do not leave any valuable items on the bus or at the hotel, attraction, or restaurant. Turkey Tours Istanbul, local operators, drivers, and tour guides are not responsible for any theft or loss at any location.
• Airport transfers will be provided with a shuttle service that will be shared with other travelers. This means that you may at times have to wait for other passengers before departing during pick-up and drop-off transfers.
• If an itinerary includes a shopping stop, the whole group will be taken to a shop to look around and shop if they so desire. If you are not interested in shopping, as part of a group you will still need to wait for others in the group who are interested in shopping and may be making a purchase. A purchase at these shopping stops is absolutely not mandatory. You may also stay inside the bus or wait outside the shop for the duration of this stop if you do not wish to enter the shop or want to make a purchase. If you do not wish to make any shopping stops with a group, please contact us about booking a private tour for you that is fully catered to your needs.

Important notice:

1. Please use your own credit card or debit card to pay for your booking.
2. At least one of the passengers should be the credit card or debit card holder.
3. If you ask another person not taking this tour to pay for you, please ask the credit card or debit card holder to send an authorization letter and ID card to info@turkeytoursistanbul.com right after he/she has paid.

I have READ, UNDERSTOOD, and AGREE to the Terms & Conditions of Turkey Tours Istanbul